INFORMATION PURSUANT TO ART. 13 OF THE GENERAL DATA PROTECTION REGULATION (EU) 2016/679 (GDPR)
This document (hereinafter referred to as Policy) has been prepared to inform you, the User (hereinafter also referred to as “Account” or “Interested party”), of how Ferroli S.p.A. (hereinafter also referred to as “the Company”) will use your personal information if you use the “Ferroli Home” application (hereinafter also referred to as “App”). The information and data provided by you or otherwise acquired during the use of the application will be processed in accordance with the provisions of the GDPR and with the confidentiality obligations that inspire the Company. This Policy refers exclusively to the application. The application was created and developed by Third Parties on behalf of Ferroli S.p.A. Ferroli S.p.A. is the owner of the rights and manages the application. Ferroli S.p.A. uses the application according to a contract with Third Parties.
Data Controller
The Data Controller of the application is Ferroli S.p.A. in the person of the pro-tempore Legal Representative, with registered office at Via Ritonda 78/a - 37047 San Bonifacio (VR) Tax Code - VAT No. 02096470238.
Purpose and legal basis of the processing, type of data processed
The data will be used to manage the following operations of FerroliProducts (hereinafter also referred to as “Appliance”, “Device”, “Devices”) via a remote device (smartphone/tablet):
- Switching the appliance on and off;
- Selecting the operating mode of the appliance;
- Adjusting the water/room temperature based on the specific appliance features;
- Programming the operation of the appliance according to a time slot (where present)
- Possibility of managing multiple Devices in parallel (where present);
- Estimation and monitoring of energy consumption, of the thermal energy produced and its renewable share (where present);
- Reporting the alarm codes in the event of a malfunction.
- Assistance and support in case of problems related to the App or the Device.
| Data provided voluntarily by the Interested Party | Data acquired automatically by the application/service |
|
|
1 This is free text in which the User can enter any information, it is therefore recommended to indicate the place/name of the Device with generic names such as "my home, "holiday home", "gas boiler" "heat pump" etc., avoiding to enter personal data. In the event that the User enters personal data in the aforementioned fields, the Company declines all responsibility regarding their treatment.
2 This information may be necessary to provide assistance for the correct functioning of the App.
By installing this application, you consent to the collection of data for the above mentioned processing.
Collection and transmission of personal data
The services provided by the application, as well as its characteristics and functionalities, require a simplified registration of the User by entering some personal data, in particular the e-mail address and a password defined by the same. To ensure access security, the application automatically verifies the User's e-mail address and password.
To be able to work, the application requires all the data indicated above, partly provided voluntarily by the Interested Party and partly acquired automatically by the application/server.
Other data may be collected by the application distribution service provider, in particular the Apple App Store and the Google Play Store.
For further information, the Interested Party can visit the websites of the providers to learn more about their privacy policies.
QR/Datamatrix Code reader
The application has a QR/Datamatrix Code reading feature, through the use of the phone's camera.
This feature is used exclusively to make it easier to identify and add the device to the application.
How the data is processed and how long it is kept
The data are processed in accordance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 of the GDPR; the personal data collected will be kept for the period of time necessary to achieve the purposes for which they are collected and they will be processed in accordance with applicable regulations.
The data is processed on behalf of the Data Controller by a Third Party Company in charge of the rights of use and management of the application.
The Data Controller has therefore made specific agreements with the supplier aimed at ensuring:
- The security and protection of the data processed;
- The adoption of organizational and technical measures that prevent the loss of data and/or their dissemination.
Place of data processing
The data are processed within the European Union.
Communication to third parties
The data, in the cases provided for by law, by regulations or to carry out activities connected with the institutional purposes of the Company, may be communicated to third parties such as, by way of example and not limited to:
- Public Security and/or Judicial Authority;
- Control bodies of the Company (e.g. Board of Statutory Auditors, Supervisory Board);
- Technological service providers.
Advertising
The application does not feature advertisements.
Rights of the Interested Party
Pursuant to art. 15 and following of the GDPR, the Interested Party can exercise the rights provided for by the GDPR at any time and in particular:
- Request the confirmation of the existence of their personal data;
- Request access to their personal data, rectify or delete it or refuse its processing;
- Request the limitation of processing in the cases provided for by art. 18 of the GDPR, as well as obtain the data in a structured format, commonly used and readable by an automatic device, in the cases provided for by art. 20 of the GDPR;
- Obtain information on the purposes of data processing, the categories of personal data, the retention period;
- Submit a complaint to a competent Supervisory Authority (Data Protection Authority), pursuant to art. 77 of the GDPR, if it is believed that the processing of their personal data is contrary to the legislation in force.
SPECIFIC APPROVAL OF CLAUSES OF THE SERVICE CONTRACT FOR THE APP
Pursuant to and for the purposes of articles 1341 of the Italian Civil Code, the User declares to specifically approve the clauses of the service contract for the App referred to in points: 5.5.2., 7, 8, 9, 10.