Caresafe training Scott Ferguson

Ferroli Caresafe – helping you to care for your customers and their Ferroli boilers

18th April 2019

We are very pleased to announce the launch of Ferroli Caresafe, our new after sales support department, which will take care of everything following the installation of a Ferroli heating appliance for your customers.

Scott Ferguson of Technical Home Services Ltd is the first service agent to complete the new Caresafe induction process and is pictured here receiving his certificate from Ferroli’s training supremo Dean Mallows. 

To deliver the very best service to our customers we need the very best engineers to join us. In return, our commitment to you is that we will be on hand to support you and your business by providing technical expertise and guidance, every step of the way.

As a Ferroli Caresafe service agent you can expect:

  • An experienced office-based technical support team with many years of combined knowledge across the full range of Ferroli boilers
  • Free in-depth 2 day diagnostic training course covering a range of current and past models of Ferroli boilers, held at our fully equipped training centre at our Midlands-based headquarters
  • The provision of a comprehensive van stock
  • Automatic top tier membership of our loyalty club Installersmate and bonus reward points
  • Branded workwear and merchandise

 If you’re an engineer that takes pride in their work and always strives to deliver great customer experience then we want you to become part of the Ferroli family.

 Get in touch by calling us on 0330 205 0000 or emailing