Warranty Registration

Registering your Ferroli warranty means total peace of mind, whether you are a homeowner or installer. It’s important that we have these details so that we can help in the unlikely event that there is a problem with the boiler. 

For the warranty to be valid, it must be registered within 30 days of installation.

Click here to read our Warranty T&Cs 

 

If you are a homeowner…

Your boiler's warranty is very valuable to you - make sure it is registered as soon as the boiler has been installed.

If your boiler has a 5 year warranty:
Register the warranty by calling Ferroli Customer Service on 0330 205 0005.

If you have a 7 or 10 year warranty:
The engineer who installed your boiler will need to register the warranty online via Ferroli’s loyalty club Installersmate.

Calls to our 0330 numbers cost the same as a call to an 01 or 02 national number whether from a landline or mobile. Calls are also inclusive in any bundle you may have with your phone provider.

  

If you are an installer…

Join our loyalty club Installersmate and you can register your customer’s warranty online. Installersmate offers lots of great time and money saving benefits, including free Gas Safe notifications, annual service email reminders for you and your customers, competitions and exclusive offers. It’s quick and easy to sign up and you’ll have all your Ferroli boiler installation records in one place. Join now at www.installersmate.co.uk.

7yr & 10yr Warranty Upgrades
If you have purchased a boiler with a 7 or 10 year warranty upgrade, this can only be registered via Installersmate by entering the unique code on the pack given to you by your merchant at point of purchase.