Homeowners - heating & hot water for your home
Heating & hot water for your home
If you’re looking for advice on your current heating or hot water system, or in need of a repair to your existing system, our homeowner pages are here to give you the help and advice that you need, along with useful tips and information about our NEW Bluehelix Hi tech RRT range of combination boilers.
If your boiler has stopped working in freezing temperatures, then there is a good chance that your condensate pipe has frozen. Luckily, this isn’t a big problem and it can be easily resolved by yourself without the need for an engineer. This would not be covered by your manufacturer’s warranty, however it is quite easy to fix yourself. Please check your condensate before requesting an engineer. Click here to find out how to safely defrost your condensate pipe.
NEW FERROLI TECHNOLOGY
The right choice for you
BLUEHELIX HITECH RRT… HITECH IN EVERY SENSE
The smart new user interface with ‘CapSense’ touch screen technology and large 2.8” graphic display allows for easy navigation and simple boiler control.
Designed to meet the criteria of a robust product in every respect, the high-pass primary heat exchanger guarantees maximum efficiency and long-lasting reliability.
Models operating with both natural gas & LPG
7 YEAR WARRANTY AS STANDARD
The Bluehelix HiTech RRT comes with a valuable 7 year manufacturer’s parts and labour warranty, provided it is fitted with a high performance magnetic filter and is serviced annually.* 7 YEAR WARRANTY AS STANDARD *Warranty terms and conditions can be viewed here
AS SILENT AS CAN BE
For maximum comfort at home
The meticulous design of the BLUEHELIX HITECH RRT has achieved significant values in terms of silence and acoustic comfort, making it almost impossible to distinguish the noise of the boiler during normal operation from the background noise of a home.
The on/off transistors have also been optimised to operate so quietly that it is hard to tell from the sound level whether the boiler is on or off.
It’s also aesthetically pleasing, with a new user-friendly 3-piece removable casing that extends to cover the pipe connections