Expert Engineers. Reliable Support.
Enjoy complete peace of mind, knowing your comfort is in trusted hands.
Whether you're booking your annual service or need help with a breakdown, our network of experienced engineers is here to help. We provide professional servicing and repairs for both in-warranty and out-of-warranty products, giving you complete peace of mind whenever you need us.
In Warranty Breakdown – Enjoy extra peace of mind with expert support throughout your warranty period. Our authorised engineers provide reliable diagnostics and repairs to get your comfort back on track.
Out of Warranty Breakdown – Even after your warranty has expired, you can rely on our expert support. From diagnosis to repair, our qualified engineers deliver trusted service to restore comfort and peace of mind when you need it most.
Annual Service – Keep your product running efficiently and reliably with regular maintenance carried out by qualified engineers. Prevent issues before they occur and extend the life of your system.
Select and book your service
Important payment information
In order to request an engineer for your Annual Service we require an authorised payment of £95.00 from a credit or debit card.
The cost of this service includes the replacement of consumable parts only and is applicable to domestic boilers. This cost is for an annual service only and we cannot be held responsible for any pre-existing faults or failure of components following an annual service. If there is a fault on the boiler, please select our breakdown option which also includes an annual service. Click here to go to “Out of Warranty Breakdown”.
After filling out the form on this page, you will be redirected to a secure banking website for completion of the payment authorisation process.
Refund Policy
If you need to cancel your appointment you will receive a full refund provided we are informed 24 hours in advance of your appointment time. A call-out charge of £95 will be retained by us for cancellations made less than a full 24 hours before the time of your appointment. To cancel an appointment, please contact us on 0330 205 0005 or email us at onlinebooking@ferroli.com.
If our engineer is unable to gain access to or work on the boiler on the agreed appointment date, a charge of £95 will be retained by us.
Company registration information:
Company name: Ferroli Limited
Place of registration: Walton-upon-Trent, Derbyshire, UK
Registered office address: Ferroli Ltd, The Granary, Borough Hill Farm, Catton Road, Walton on Trent, Derbyshire, DE12 8LL, UK. Registered in England 03335187
Telephone: 0330 205 0000
Email: onlinebooking@ferroli.com
Annual Service
£95.00