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10th June 2019

Following the launch of our new aftersales support department Caresafe earlier this year we are proud to see on our forecourt one of our service division vans sporting its smart new livery.

At the heart of the Caresafe promise to deliver the very best customer service to anyone who owns a Ferroli boiler is our trusted nationwide network of qualified heating engineers who have been trained to work on our boilers so they know exactly what to do and how to diagnose and fix a problem.

We would like to grow our network of engineers to ensure we can meet and exceed our customers’ expectations. This relationship is very much a two-way street – you look after our boilers and we will look after you. Our commitment to you is that we will be on hand to support you and your business by providing technical expertise and guidance, every step of the way.

As a Ferroli Caresafe service agent you can expect:

• An experienced office-based technical support team with many years of combined knowledge across the full range of Ferroli boilers
• Free in-depth 2 day diagnostic training course covering a range of current and past models of Ferroli boilers, held at our fully equipped training centre at our Midlands-based headquarters
• The provision of a comprehensive van stock
• Automatic top tier membership of our loyalty club Installersmate and bonus reward points
• Branded Workwear and merchandise

 If you are an engineer that takes pride in their work and always strives to deliver great customer experience then we want you to become part of the Ferroli family.

Get in touch by calling us on 0330 205 0000 or emailing caresafe@ferroli.com